Civil Id Issuance Process Optimized In Kuwait

Kuwaiti and expat civil cards have been delayed recently, affecting thousands of Kuwaitis and expats. Jaber Al-Kandari, Deputy Director General for Civil Registration Affairs, provided some key insights into this matter. The main points are as follows:

To expedite the processing of card applications submitted after May 23, the Public Authority for Civil Information ceased the issuance of cards submitted before that date. To address the issue of many individuals not receiving their civil cards because they had not been issued, this action was taken.

Individuals who had paid the 5 dinars fee for a civil card that was not issued will have the fee credited to their account with the Authority. When an applicant submits a new application for a card, the fee remains available for use if no card is issued.

Individuals who previously paid the fee of 5 dinars for card issuance but did not receive their cards will be exempt from paying the fee when renewing their residency or updating their information. The civil card will be issued free of charge in such cases.

Al-Kandari emphasized the importance of promptly collecting issued cards to prevent them from accumulating in the processing machines. Considering the current regular issuance schedule, this accumulation can cause delays in the issuance of new cards.

The card issuance process has improved, with most cards now being issued within 24 to 48 hours in the majority of cases. Civil cards are now easier to obtain due to this development.

Public Authority for Civil Information is taking steps to address the challenges associated with issuing civil cards in Kuwait, and individuals who have paid fees for cards that have not been issued will not be required to pay again when applying for new cards or renewing their residency.

 

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