194,000 Unclaimed Civil Id Cards Still Sit In Machines

According to Khaled Al-Shammari, the official spokesperson for the Public Authority for Civil Information and the Director of the Office of the Director General, the authority's branches and its central office are experiencing a large backlog of unclaimed civil cards.

There are currently 194,000 unclaimed civil cards lying in kiosk machines, according to Al Shammari. These cards belong to individuals who have not collected them yet, reports Al Qabas. He further mentioned that the My Identity application has gained popularity, with over 3 million users. This application serves as an official alternative to the physical civil card and is widely accepted in various sectors, including banks and the private industry.

Al-Shammari commended those who actively responded to notices sent by the Authority through the Sahl application about their civil cards becoming available for collection.

In order to allow the Authority's staff to process and issue cards for other applicants, he urged the public to retrieve their ready civil cards as soon as possible. Al-Shammari also clarified that the issuance of civil cards typically takes three working days from the application submission date.

In addition, he confirmed that preparations are underway to reinstate the civil ID delivery service following the completion of auction-related procedures.

 

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