Paci Issues 13 Thousand Civil Id Cards Daily

02 August 2023 Civil ID

Public Authority for Civil Information has successfully resolved the issue of delayed issuance of civil ID cards.

Reliable sources from Al-Qabas quoting PACI officials said this achievement was made possible under the watchful guidance of Dr. Mansour Al-Muthin, PACI Director General. A new and efficient mechanism has been implemented in collaboration with relevant departments to expedite the process of issuing civil cards for both citizens and residents, regardless of the type of residence.

Thanks to these improvements, the daily issuance rate of new cards has surpassed 13,000, resulting in bustling crowds of eager citizens and residents in the card delivery halls during official working hours.

Moreover, the authority is contemplating the implementation of monetary fines for individuals who fail to collect their ready-made civil cards from designated devices. These unclaimed cards will be destroyed, and an official decision on this matter is expected soon.

With the new mechanism in place, the turnaround time for issuing a new card has been significantly reduced to between two and three working days.

Additionally, the service is now integrated with the Sahel application and the My Identity application, ensuring that cardholders receive timely notifications about their ready-to-receive civil cards from their assigned devices.

In a bid to enhance efficiency, the authority has upgraded its devices, incorporating automated barcodes to process certain types of transactions, especially first-time issuances and lost cards.

The development plan for the issuance and collection of civil cards is ongoing, and the civil card delivery service will soon be reactivated once all necessary contracts have been finalized.

The majority of citizens and residents' transactions are handled efficiently through the electronic system for services, but a few specific transactions still require prior appointments during official work hours.


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