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Pam Reveals 134 Complaints Handled Amicably
The Department for Organizing the Recruitment of Domestic Workers received KD54,325 for the benefit of employers from last November, in addition to collecting KD4,000 dinars for a number of workers, announced Director of the Public Relations Department and the official spokesperson for the Public Authority for Manpower (PAM), Aseel Al-Mazyad.
In a statement to Al-Anba daily, she said that PAM handled 134 complaints amicably, noting that the total number of completed complaints reached 407, while 273 complaints were referred to the judiciary.
She further clarified that the number of labor recruitment offices registered with the authority reached 471 offices with 1548 workers registered, and that the administration issued one new license to a newly registered office and 33 licenses were renewed.
Meanwhile, PAM is said to be fast-tracking the resolution of thousands of absconding cases filed by sponsors against their employees, as this has been identified as a major hurdle for many visa violators being unable to pay fines and rectify their legal status.
A source at PAM said that the authority was keen to reach an early resolution to labor complaints that it receives, including absconding cases, so as to protect workers in the private sector as well as ensure the workers fulfill their obligations to the employers within the framework of laws and decisions on labor relationship.
Providing clarification on absconding cases brought against workers that prevent them from adjusting their status within the time limit granted by MoI, the PAM source said the worker should first submit a complaint against the absconding report. However, he added that an absconding report cannot be removed without the employer’s consent if it is registered in the authority’s system, unless the worker falls under the exemptions granted for disputing an absconding report without the employer’s consent, such as in the case of a worker who is transferred from Article 18 (work visa) to Article 22 (family visa) provided the worker has a family in Kuwait.
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