Banks Face Challenges Amid Growing Customer Needs
Banking industry is encountering challenges foremost global economy’s uncertainties, financial technology revolution and meeting customers’ needs and expectations, Kuwait’s top banke...
September 24, 2019281Category: Business
Customer Satisfaction Index, Aims To Provide A Reliable Reference Standard
The ‘Customer Satisfaction Index’ aims to provide a reliable reference standard in the Kuwaiti market in terms of quality standards and service delivery. The company’s chairman, Fate...
March 08, 2019464Category: Business
Zain Launches ZBot, The New Face Of Smart Customer Service
Zain, the leading telecommunications company in Kuwait, announced the launch of zBot, an all-new interactive digital channel for smart customer service, making it the first telecom company to launch t...
September 27, 2018554Category: Business