Kuwait Authorities Working To Contain Internet ‘malfunction’, Avoid Similar Disturbance In Future

The state authorities baffled by the Internet disturbances because of the international marine cable damage, reportedly caused by one of the fishing trawlers, are currently working to address this issue and look for alternatives to avoid what happened recently because of damage to the two international marine cables heading from Muscat to Dubai and Iran that affected all Internet traffic except the Gulf countries.

Responsible sources told Al-Qabas the first outage that occurred in the international marine cable, was in the cable from Muscat to Dubai, the second extending from Muscat to Iran, and the third next to one of the stations in Yemen.

The sources indicated that the repair of submarine cables may take approximately 4 to 5 weeks, indicating that the Communications and Information Technology Commission has transferred international circuits to parallel cables based on the requests of internet providers and companies in the country, explaining that Kuwait has 3 land cables and two marine cables.

The sources stated the Internet service did not witness an interruption, but rather a weakness in the movement and by converting the circuits to auxiliary cables, about 85% of the Internet traffic was restored to those affected by the companies, and Internet providers in the country.

The sources added, “Within 12 to 24 hours at the least, all the capacity of the Internet via the cut cable will be transferred to the redundant cables, so that the Internet traffic returns as it was,” pointing out that there are requests submitted to add a new submarine cable, as well as a land cable, all of which serve the Internet traffic in the country and contribute significantly to facilitating and speeding the movement between Kuwait and the countries of the world.

Regarding the claims for financial compensation because of the interruption, the sources said, “The interruption in marine sectors always occurs, and it is natural and common.”

The Communications and Information Technology Commission had announced that the international submarine cable “Falcon” of the “GCX” company had been cut outside Kuwaiti territorial waters, which led to the disruption and weakness of some international departments working on the cable and used by companies, providers and Internet service providers in the country.

The authority stated on its Twitter account on the evening of the incident that it is following up with the “GCX” company on a regular basis to find out what measures are being taken by the company to repair the parts and the time required to complete these procedures.

 

SOURCE  :   TIMES KUWAIT

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