New Digital Platform For Private Sector Workers Launched

The Public Authority for Manpower (PAM) has launched a newly developed Easier Manpower Portal, designed to enhance service delivery for private sector employees in Kuwait. Integrated through the Ashal App, this platform offers a unified solution for employment-related tasks, streamlining procedures and boosting accessibility.

Key Features of the Easier Manpower Portal

Accessible via secure login through the Kuwait My ID app, the portal empowers users with the following features:

1. Application Tracking

Users can monitor the status of submitted applications. The portal provides real-time updates on application decisions, including acceptance or rejection, along with reasons for any rejections.

2. Access and Print Employment Contracts

Employees can view and print their employment contracts linked to approved work permit applications, offering easy document access for personal or legal use.

3. Labor Complaints Submission

Workers can lodge labor-related complaints, whether concerning salaries, working conditions, or job transfer issues. Supporting documents can also be uploaded to strengthen their claims.

4. Recognition of Educational Qualifications

Through the portal, users can submit requests for the recognition of academic and professional qualifications, an essential step for validating credentials in Kuwait's job market.

5. Work Permit Cancellation Requests

Employees may submit requests to cancel their work permits in cases of departure from the country or transfer to another employment sector, contingent on Labor Relations Department approval.

6. Labor Certificate Printing

The platform enables users to print official labor certificates, facilitating administrative procedures and legal compliance.

Improving Access and Transparency for Workers

The Easier Manpower Portal is part of Kuwait’s broader digital transformation initiative aimed at enhancing labor market transparency and simplifying government services. It supports worker rights, reduces administrative burdens, and aligns with international labor standards.

According to KUNA, the initiative reflects the government's commitment to developing e-government services that empower workers and streamline their interactions with labor authorities.

Conclusion

Kuwait's new Easier Manpower Portal is a pivotal step in digitizing labor services, offering convenience and clarity to thousands of private sector employees. With features such as complaint tracking, contract access, and document services, the Ashal App integrated platform stands as a major enhancement in the labor rights ecosystem.