A Comprehensive Guide to PACI Services in Kuwait
The Public Authority for Civil Information (PACI) is the governing body in Kuwait that handles the national identification system. One of the primary identification documents that PACI issues is the Civil ID card, a crucial document that every resident of Kuwait must possess. The Civil ID card serves as the identity and legal residence proof for all Kuwait residents. PACI has also introduced the Mobile ID, a digital version of the Civil ID that can be accessed and used through a mobile app, providing convenience and security to all its users.
PACI Branches, Timings, and Appointment Details
1. PACI Head Office South Surra Al Zahra
Location: South Surra Al Zahra Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM. Appointment Timings: Kuwaiti appointments from 8:00 AM to 1:00 PM. Non-Kuwaiti appointments from 3:00 PM to 7:00 PM.
2. PACI Ahmadi Office (South Sabahiya)
Location: South Sabahiya Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM. Appointment Timings: Both Kuwaiti and Non-Kuwaiti appointments are from 8:00 AM to 1:00 PM.
Location: Al Jahra Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM and from 3:00 PM to 7:00 PM. Appointment Timings: Both Kuwaiti and Non-Kuwaiti appointments are from 8:00 AM to 1:00 PM.
Location: Al Qurain Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM. Appointment Timings: Both Kuwaiti and Non-Kuwaiti appointments are from 8:00 AM to 1:00 PM.
5. PACI Office Kaifan / Adaliya
Location: Kaifan/Adaliya Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM. Appointment Timings: Only Kuwaiti appointments are from 8:00 AM to 1:00 PM.
6. PACI Office Kuwait Liberation Tower
Location: Kuwait Liberation Tower Working Hours: Sunday to Thursday, from 8:00 AM to 1:00 PM and from 4:00 PM to 7:00 PM. Appointment Timings: Both Kuwaiti and Non-Kuwaiti appointments are from 8:00 AM to 1:00 PM and from 4:00 PM to 7:00 PM.
PACI Mobile ID Kiosk Locations
The Public Authority for Civil Information (PACI) Mobile ID Kiosk machines serve a critical role in the digital transformation of public services in Kuwait. They enable citizens and residents to access vital civil services without the need for physical documentation or personal visits to PACI branches.
Key functions of the Mobile ID Kiosk machines include:
Civil ID Services: These kiosks enable users to renew, print or request a replacement for their civil IDs, making it easier and more efficient to manage their identification documents.
E-Signature Registration: The kiosks allow users to create a digital 'E-Signature'. This E-Signature can be used to sign documents electronically, reducing the need for physical documents and in-person visits.
Self-Service Facility: The kiosks provide a self-service option for users, which means services can be accessed at the user's convenience, improving overall service delivery.
Through these kiosks, PACI is not only enhancing service accessibility but also contributing towards a digital, efficient, and user-friendly public administration system in Kuwait.
The PACI Mobile ID Kiosks are available in various bank branches across Kuwait. You can find the kiosks at the following bank branches:
PACI – Mobile ID Kiosk Locations at Kuwait Finance House (KFH)
KFH Automotive-Shuwaikh Branch
KFH Ishbiliya Branch
KFH Alsalam Branch
KFH Fahd Al-Ahmad Branch
KFH Subhia Branch
KFH Saad Al-Abdallah Branch
KFH Hetein Branch
KFH Fintas Branch
KFH Salwa Branch
KFH Abdallah Al-Mubarak Branch
KFH Al-Rehab Branch
KFH Al-Fayha Branch
KFH Al-Andalus Branch
KFH Mubarak Al-Kabeer Branch
KFH Al-Qasr Branch
KFH Head Office
PACI – Mobile ID Kiosk Locations at Boubyan Bank
Boubyan Bank Al-Qasr Branch
Boubyan Bank Sabah Al-Salem Branch
Boubyan Bank Al-Andalus Branch
Boubyan Bank Al-Siddiq Branch
Boubyan Bank Al-Ahmadi Branch
PACI – Mobile ID Kiosk Locations at Kuwait International Bank (KIB)
Kuwait International Bank (KIB) Head Office
Kuwait International Bank (KIB) Agila Branch
Kuwait International Bank (KIB) Farwaniyah Branch
Kuwait International Bank (KIB) Jaber Al Ahmad Branch
Kuwait International Bank (KIB) AlZahraa Branch
PACI – Mobile ID Kiosk Locations at Burgan Bank
Burgan Bank Head Office
Burgan Bank Al-Adiliya Branch
Burgan Bank Marina Mall Branch
PACI – Mobile ID Kiosk Location at Al Rajhi Bank
PACI – Mobile ID Kiosk Locations at National Bank of Kuwait (NBK)
National Bank of Kuwait (NBK) Head Office
National Bank of Kuwait (NBK) Surra Branch
National Bank of Kuwait (NBK) Al-Siddiq Branch
National Bank of Kuwait (NBK) Avenues Branch (Ikea side)
National Bank of Kuwait (NBK) NBK Building
PACI – Mobile ID Kiosk Locations at ABK (Ahli Bank of Kuwait)
Ahli Bank of Kuwait (ABK) Head Office
Ahli Bank of Kuwait (ABK) Jabriya Branch
Ahli Bank of Kuwait (ABK) Fahaheel Branch
Ahli Bank of Kuwait (ABK) Al Adan Branch
Ahli Bank of Kuwait (ABK) Sabah Hospital Branch
PACI – Mobile ID Kiosk Locations at Ahli United Bank
Ahli United Bank Head Office
Ahli United Bank Avenues Branch
PACI – Mobile ID Kiosk Locations at Commercial Bank of Kuwait (CBK) Al Tijari Bank
Commercial Bank of Kuwait (CBK) Al Tijari Bank Head Office
Commercial Bank of Kuwait (CBK) Al Tijari Bank Jahra Branch
Commercial Bank of Kuwait (CBK) Al Tijari Bank Fahaheel Branch
Commercial Bank of Kuwait (CBK) Al Tijari Bank South Surra Branch
These mobile ID kiosks provide valuable services to users, enabling them to carry out numerous tasks such as ID renewal, data updating, and fine payments at their convenience.
E-Services Provided by PACI
PACI also provides a host of e-services that can be accessed via its official website. These include:
Civil ID Fines and Lost Card Payments
Kuwaiti Photo Update
Update Latin Name for Kuwaiti
Kuwaiti New Born Registration
GCC Citizen Renewal
GCC Photo Update
Expats Photo Update on Civil ID
Expats New Born Registration
Article 17, 18, 19, 23, and 24 registration
Family Members PACI First time registration
Domestic Workers first time registration
Information about how to get a PACI appointment can be found here. The latest updates and changes can be monitored by checking the PACI's official website and following them on Instagram, Facebook, Twitter, and YouTube.
Remember, it's always better to book an appointment to avoid long waiting times and ensure a smooth service. Keep in mind that different branches may have specific timings for Kuwaiti and non-Kuwaiti appointments. Always verify the timing for your appointment before visiting the office.
PACI continually strives to improve the quality of services provided to the public. Stay updated by visiting the PACI official website regularly or contact the PACI helpline at 1889988 for any queries.
