The Complaints and Arbitration Committee of the Directorate-General of Civil Aviation (DGCA) held a meeting to look into the complaints of passengers and violations committed by the tourism and travel offices and airlines operating in the State of Kuwait.
The Chairman of the Committee and Director of the Air Transport Department, Abdullah Al-Rajhi, said the committee reviewed all violations, including 8 complaints filed against companies that violated the laws and circulars issued by the DGCA, related to air transport market.
He added: “The committee issued decisions to fine and take all legal measures against the violating companies. This is in addition to referring one of the social media accounts to the competent authorities for violating Article 12 of Decree-Law No. 31 of 1987 concerning regulating the air transport market the State of Kuwait.
Al-Rajhi stressed on the need for companies and offices to abide by all laws and circulars issued to regulate the work of the air transport market in Kuwait.