Paci Civil Id Home Delivery Services For First Time Registration And New Born Babies

It is mandatory for all Kuwaiti residents, nationals and expatriates, to apply for a civil ID card within 30 days of receiving their residency visa. In the Gulf nation, it serves as proof of legal residence. 

Before Covid, if you applied for a civil ID, you had to check the status regularly. After receiving confirmation that your card is ready, you can pick it up at the PACI office after 2 pm. That required standing in a queue and waiting for your turn. With the new simplified procedure, it's now possible to get it delivered straight to your door. 

The Civill ID Home Delivery Service is available for both renewed and new Civil IDs, find the steps below to get one delivered in a few days at your home for 2 KD. 

Step1:  Visit website  https://delivery.paci.gov.kw/ and click on English located on the left side of the page. 

Please read the Terms and Conditions before accepting, then accept them, then click the Start button

- The civil card delivery service is a paid service by the beneficiary, not at the expense of the Public Authority for Civil Information.

- The delivery cost of the first main card is 2 KWD. Other cards can be added, provided that they should have the same PACI Address Number as of the first main card; 250 fills (a quarter of a dinar) will be charged for each additional card.

- After raising the delivery service request, you will be contacted at the required phone number through the delivery company’s call center.

- The delivery company is obligated to deliver to the specified location during the order submission.

- Delivery is within 2 working days after the delivery company picks up the ID Cards from PACI headquarter.

- The old civil ID must be handed over to the delivery representative, otherwise, the delivery of the new civil card is not possible.

- In case that the old civil card does not exist (newborn and first-time registrations), the person concerned must present the original Kuwaiti nationality document for Kuwaiti citizenship holders, or the original passport of other nationalities, otherwise, the delivery of the new civil card is not possible.

- To communicate and inquire about the delivery service, please call (22066550)

- The existing ID card delivery request will be canceled once you submit any other change-request related to your card, and you will be requested to apply for a new ID Delivery Request and pay the delivery fee again.

- The Delivery fee is not refundable and pays "one-time-only" upon submitting the delivery request.

- Delivery depends on customer accepting and arranging delivery with the delivery team. If the customer cannot be contacted, the delivery will be affected and delayed without any responsibility to the delivery company.

- Delivery requests are accepted ONLY for Civil Cards that are ready for delivery

Step 2: In the next step, we will be getting two options "Old Civil Card is Available" and "Old Civil Card is NOT Available"

If you are renewing your civil ID, use the "Old Civil Card is Available" option, so you can hand over the old civil ID when the new one arrives.

Choose "Old Civil Card is Not Available" if you are applying for a Civil ID for the first time, or for a newborn. 

For the example, I selected "Old Civil Card is Not Available" since I am applying for a newborn.

Nationality: Non-Kuwaiti

Reason: First Time registration or New Born

Civil ID: Enter civil id number.

Passport no: Enter passport number.

Enter all details and Click Add

Step 3: Check Civil ID no and fees then click next.

 

Step 4: Enter your Address and Contact Information, you can use the card address or manual address where you wish to have the card delivered.

Name 

Delivery time

Phone No

Email

Preferred Contact language: Even if we select English, most delivery guys speak only Arabic.

Step 5: Confirm Delivery Information.

Step 6: When you confirm delivery information, you will be redirected to the payment page. Once the payment is completed, you will receive a confirmation receipt. Please make sure you save the receipt safely. Print it or save it as a PDF.

Step 7: Step to Check Delivery Status 

My Civil ID was delivered to me within three days. Please call 22066550 if you have any questions.

Also Please check  Civil ID Home Delivery Process for renewed CIvil ID Cards