Service Advisor
Category: Vacancy
Ad ID: 1827

Kuwait City, Capital Governorate, Kuwait

Price: 518
Posted: 26 May, 2016, 10:00 PM
Ad Description

Job Description

  • Giving customers a friendly welcome and listening to their wishes, problems, concerns.
  • Taking receipt of vehicles to be put through maintenance, repaired accident repair work.
  • Explaining modern vehicle technology and comparing advantages of own products with those of Mercedes-Benz competitors, so that the former seem the natural solution.
  • In the case of legally required inspections, explaining the necessary vehicle tests in a customer-oriented manner.
  • Taking bookings and based on the on-site facilities and equipments, fitting these in to suit workshop capacities and process.
  • Writing orders for repairs within scope of applicable Work Instructions and flat rate rules, taking the current additional information ( Service Information, Current trouble diagnosis etc.).
  • Dealing with application to extend the extent of repair work to be carried out with the approval of the customer ( approval, additional costs, changed delivery date, etc.
  • Carrying out final checks on vehicles with respect to the extent of repairs, road safety & operational reliability, using test and measuring equipment.
  • Final check and hand over of vehicle using test & measuring equipment.


  • Candidate should have at least 5 years automotive technical background.
  • Ability to deal with customers in professional manner.
  • Fluent in English and Arabic is a must.
  • Should possess excellent inter-personal skills.
  • Dynamic personality and hard-working. 
  • Valid Kuwaiti driver’s license would be an advantage.

This job is posted in the following Specialties:

Job Details

Ref.: JB3534436
Job Location: Kuwait 
Company Industry: Automotive 
Company Type: Employer (Private Sector) 
Job Role: Customer Service 
Employment Status: Full time 
Employment Type: Employee 
Monthly Salary Range: Unspecified 
Number of Vacancies: 1

Preferred Candidate

Career Level: Mid Career 
Years of Experience: Min: 5 
Residence Location: Kuwait 
Gender: Unspecified 
Nationality: Unspecified 
Degree: Unspecified

About This Company

Authorized General Distributor of Mercedes-Benz Products and Services in Kuwait. Founded in 1953, Abdul Rahman Albisher & Zaid Alkazemi Company is the exclusive distributor of the iconic and luxurious Mercedes-Benz, AMG and Maybach passenger cars in Kuwait. Abdul Rahman Albisher & Zaid Alkazemi Company also represents Mercedes-Benz Commercial Vehicles - Trucks and Vans in Kuwait The After-Sales network of Abdul Rahman Albisher & Zaid Alkazemi Company provides state-of-the-art professional services to Mercedes-Benz Passenger Car and Commercial Vehicle customers in Kuwait. Web: Facebook:



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