Data Analyst - Customer Relations Management - Kuwait
Category: Vacancy
Ad ID: 1788

Kuwait City, Capital Governorate, Kuwait

Posted: 24 May, 2016, 10:53 PM
Ad Description

Job Description

Social media is growing across the region and with the development of ecommerce channels and a diverse customer base spread across MENA, this is a challenging and dynamic role where growth and innovation are fundamental.

As Data analyst for our CRM team you will utilise your experience in marketing and customer insights to lead a team of analysts to deliver exciting marketing opportunities based on customer data analysis for all our 70+ brands.

This role is critical in the ongoing growth and development of the CRM offering and provides the opportunity to make a real impact through improving the existing work, developing new opportunities and implementing changes. You will have the opportunity to work across multiple world-famous brands and all of our MENA countries.

To be considered for this role you should have:
Experience of working in targeting marketing via email, SMS and push notificationsExpert presentation skillsAn understanding of, and expertise in, SQL, MS Excel and PowerpointAn understanding of campaign execution and pre and post campaign analysisAn understanding of customer data analysis and shopper habits and trendsAn understanding of digital trends and merging digital insights with CRM insights.

Job Details

Ref.: JB3533601
Job Location: Kuwait 
Company Industry: Retail/Wholesale 
Company Type: Employer (Private Sector) 
Job Role: Marketing/PR 
Employment Status: Full time 
Employment Type: Employee 
Monthly Salary Range: Unspecified 
Number of Vacancies: 1

Preferred Candidate

Career Level: Mid Career 
Years of Experience: Unspecified 
Residence Location: Unspecified 
Gender: Unspecified 
Nationality: Unspecified 
Degree: Unspecified

About This Company

M.H. Alshaya Co. is a leading international franchise operator for over 70 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania. The company operates over 2,800 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya’s stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 44,000 people from over 110 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls. M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at or on Facebook at



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