Viacomms Telecom Kscc - Salmiya

13th Floor - Laila Tower, Salem Al Mubarak Street,Salmiya, Hawalli Governorate,Kuwait.

  • +965 25754020
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While talking to several customers, we have come to realize their desire to deal with professional companies focused on enterprise-telephony solutions and services. When it comes to voice mission-critical applications, customers are frustrated with the lack of local expertise and having to deal with mediocre companies who overpromise while doing the sales, underdeliver during implementation and provide poor services during the warranty and post-warranty period. In fact, smart customers know that the bitterness of poor after-sales service remains long after the sweetness of low price is forgotten. Hence, our focus is to consistently provide the best enterprise-telephony solutions coupled with our professional support services. Our services are positioned above and beyond what our competition can offer and are made possible through Viacomms expert technical staff together with our highest certifications & partnerships with Avaya, a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. Avaya is positioned as \"Leader\" in the Gartner Magic Quadrant for Unified Communications (UC). Viacomms Telecom is an Avaya Platinum Partner with exclusive Aura Alliance membership in Kuwait, the largest Avaya-endorsed global alliance in the world, which adhere to the Avaya Connect program, providing a globally consistent framework that streamlines processes, pricing, training and certification requirements. Avaya Inc. has named Viacomms Telecom as a \"Partner in Customer Excellence\" in recognition of our high customer satisfaction ratings and our superior support services. Viacomms Telecom recognizes customers do have ample choices where to buy from and who should service and maintain their telephony and contact center systems. Therefore, we take it seriously to set ourselves apart from dozens of companies that sell telephony systems and/or offer traditional telephony maintenance contracts. This is made possible because our business culture is agile and revolves around providing prompt and superior support services, and our experienced employees are passionate and empowered with the mission to fully satisfy our valued customers and make Viacomms the local Partner-of-Choice for voice mission-critical applications.

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